Reduce Human Error on the Drug and Device Manufacturing Floor

Dr. Ginette Collazo — a 15 year veteran of helping drug, biologic and device firms reduce manufacturing errors by 50 percent or more —  will conduct a one-of-a-kind workshop that teaches quality managers and manufacturing excellence professionals how to reduce errors and improve quality metrics.

Based on her ground-breaking research, Dr. Collazo explains how small improvements in both manufacturing systems and improved employee training can deliver big results.

Dr. Collazo recently worked with a drug manufacturer that had a baseline rate of 4.7 errors per thousand units manufactured.  But with effective human error reduction strategies, the error rate was reduced to 1.9.

A 60% reduction achieved in just 10 months.

In addition to Dr. Collazo’s analysis of how and why errors occur, this workshop features multiple interactive exercises allowing you to work in small groups with your colleagues to tackle common manufacturing problems.

Dr. Collazo will work with the small groups and help you form solutions you can take back to your facilities.

Some of the interactive exercises you will work on include:

  • What’s NOT working in our facilities:  Participants will be broken into groups and asked to describe the most common human errors within their facilities. The workshop will then reconvene and break-out group leaders will describe what they uncovered.  A list of the most common problems will be tallied to help focus the discussion.
  • CAPA: Determining when human error reduction is the key to a successful solution and FDA compliance.  Broken into small groups, each group will be asked to determine if a CAPA solution is effective and if human error prevention related provisions will satisfy the FDA.
  • Practice identifying which human error techniques are best applied to certain situations.  For example, when is a human error really a human resources problem?  This interactive exercise will help you know what to apply and when.
  • Brainstorming root causes for real cases. Using the situations identified in the first interactive exercise the group will apply applicable tools. Getting to the true root cause of an error is commonly described as the hardest part of reducing errors. We’ll take your toughest problems and send you home with detailed, written solutions.