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www.fdanews.com/articles/100786-new-metrics-nearly-six-weeks-of-sales-time-per-rep-wasted-each-year

New Metrics: Nearly Six Weeks of Sales Time per Rep Wasted Each Year

November 7, 2007

Just how much of the time that sales people should be spending with the customer is lost due to administrative tasks and internal communication?
Earthtimes.org