www.fdanews.com/articles/100786-new-metrics-nearly-six-weeks-of-sales-time-per-rep-wasted-each-year
New Metrics: Nearly Six Weeks of Sales Time per Rep Wasted Each Year
November 7, 2007
Just how much of the time that sales people should be spending with the customer is lost due to administrative tasks and internal communication?
Earthtimes.org