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www.fdanews.com/articles/147209-simple-cartoon-friendly-sops-lead-to-higher-levels-of-compliance-experts

Simple, Cartoon-Friendly SOPs Lead to Higher Levels of Compliance: Experts

June 14, 2012
Succinct, simply worded standard operating procedures (SOPs) that can be expressed in cartoon or flowchart format lead to higher rates of compliance, pharma experts say. Inadequate process implementation is the top reason why drugmakers get slapped with warning letters, so it’s important that SOPs are task-specific and easy for a user to understand, Mukesh Kumar, a senior director at contract research group Amarex Clinical Research, said Wednesday.
Drug Industry Daily