Limbic Mental Health E-Triage Chatbot Gets UKCA Certification

UK-based startup Limbic has gained a United Kingdom Conformity Assessment (UKCA) certification — the UK’s version of the CE mark — for its Limbic Access chatbot for predicting mental health disorders.

With an accuracy of 93 percent, the e-triage device is the first in the world to gain such certification, the company said, adding that the chatbot can be “safely incorporated into the psychological therapy pathway to support patient self-referral.”

Mental health service providers install the chatbot on their websites to help guide visitors through assessments, enabling clinicians to be more informed ahead of appointments and reducing administrative tasks.