McNeil Consumer Healthcare

Joseph L. Despins, Linda M. Hoover, Anita R. Michael, and Temar Q. Williams
$117.00

Product Details

Procedures describing the handling of written and oral complaints related to drug products are deficiently written or followed.

Specifically, written complaint procedures that were in effect during November 6, 2009 Tylenol Arthritis Relief product recall require the complaint category assigned to a complaint file be an accurate description of the event as transcribed from the reporter of the event.