Imagine you could always be looking over the shoulder of your company’s employees. Just as they are about to make a mistake, you whisper the right decision into their ear:
The fact is, you can’t be on the manufacturing floor, in the labs or control rooms where people face the decisions that will test their training. But you can give them the reinforcement they need to make the right decisions with this six-lesson employee training package used extensively throughout the pharma industry.
This six-disc package includes six modules, along with leader discussion guides, that illustrate for employees six of the most common mistakes that lead to ruined batches, recalls, or worse. Each 10- to 12-minute scenario shows how and why human errors occur, and reinforces the proper way to handle each situation.
Lesson 1 – Focus is Key In Focus is Key, we see a distracted employee connecting a line to the wrong vessel inlet connection. The result: a million dollar loss of product all because he didn’t focus on the job at hand. During another transfer we see the employee rewarded by completing the job successfully.
Lesson 2 – Failure to Communicate In A Failure to Communicate, a shift change creates confusion and miscommunication when a supervisor forgets to focus on what he needs to know to schedule production runs in order to meet a filling schedule. This video reminds people to communicate during shift changes.
Lesson 3 – Check and Double Check In Check and Double Check, two employees get distracted as they're taking a pH reading. They sign off on a batch production record that shows the pH is out of specification. The solution: focus on the job at hand and sum up the job to ensure that it was completed the way it was intended.
Lesson 4 – Correct It or Report It In Correct It or Report It, a headband snaps off a face shield and ends up contaminating a batch of product. A number of employees spot the problem but don't do anything about it. No one wants to be the bearer of bad news and slow down production. Besides, "the next person will handle it." The result? A loss of six runs of product.
Lesson 5 – Something’s Gotta Give In Something’s Gotta Give, we see Rasheed, a laboratory technician, persuade John, another lab tech, to abandon his SOPs training and shortcut a laboratory procedure. The result is a failed assay and a loss of time in product disposition.
Lesson 6 – Control Room? This presentation shows us an out-of-control control room with people coming and going, asking for information, informing Matthew, the operator, of tests and work going on in his area. When an alarm goes off, Matthew thinks he has it covered — but he doesn’t and a batch is lost. Later, we see the scene replayed — this time with Matthew focusing on his job and doing things correctly.
Each of the training videos in the Focus on GxPs collection runs from 10 to 12 minutes and forms the basis for a group training session. The lessons set the agenda for a training leader to then lead a discussion of the importance of quality using the principles:
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DVD program package includes:
(Add $10 shipping and handling per DVD/CD for DVD/CDs shipped to the US, or $35 per DVD/CD for DVD/CDs shipped elsewhere. VA residents, please add 6 percent sales tax.)
DVD and eLearning
The DVD can be played on any computer with a disc drive or DVD player.
The Leader’s Guide, Discussion Guide, Assessment and Answer Key are separate from the DVD and can be customized.
Running time: 20 minutes
The eLearning program includes source files for editing (Articulate Software required) and is available in three formats:
CD, which will run directly off the CD;
Web, which will run off an intranet or the internet; or
LMS, which will run off your learning management system.
If you chose any of the eLearning formats, a customer service representative will contact you for the following details:
How would you like the completion status set?
What is your assessment pass percentage?
In addition, if you choose the LMS version, a representative will ask which platform you need the program provided in:
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