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Most regulatory citations are related to procedures. And procedures account for more than 40% of human error events in manufacturing. By improving your standard operating procedures (SOPs), you’ll minimize both human error and regulatory citations.
How do you go about it?
Human Error Solutions’ CEO, Ginette Collazo, Ph.D. — an Industrial-Organizational Psychologist and one of the world’s few human error reduction experts — will explain in this webinar how to write and get SOPs that minimize human error.
She’ll help you understand exactly where your instructions’ weaknesses are and how you can improve them, reducing the likelihood of human error.
Webinar Takeaways:
- How to prepare an outline and develop world-class SOPs
- The interrelationship between SOPs, quality and regulatory compliance
- Why human error is a root cause for lack of quality and how to minimize it
- Common mistakes and causes of human error
- How to create and maintain a procedure that minimizes human error
- Good procedure writing practices: terminology, formats, layouts, mixed cases, steps content, familiar words, references, branching, conditional steps and the use of precautions, warnings and cautions
- Use of electronic information networks for procedural access
While human error may never be eliminated completely, you will come away with clear guidance to help you write and have SOPs that categorically minimize such issues to avoid human error events and regulatory citations. Join us by registering today.
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Webinar plus Recording & Transcript Bundle
Learn more
Best Value! You’ll have access to one log-in for the live 90-minute webinar for unlimited participants. You also receive all presentation materials and the opportunity to ask questions by phone and email, plus an audio recording and transcript for the entire session. Delivery is approximately two weeks after the session.
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$487
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Webinar only
Learn more
You get one log-in for the live 90-minute webinar for unlimited participants, presentation materials and the opportunity to ask questions by phone and email.
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$287
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24/7 Encore plus Recording & Transcript Bundle
Learn more
You'll have access to one log-in for an archived recording of the entire 90-minute webinar, including the Q&A period, for unlimited participants. You can log in any time of day or night. You'll also receive all presentation materials, plus an audio recording and transcript for the entire session. Delivery is approximately two weeks after the session.
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$487
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24/7 Encore Presentation
Learn more
You'll have access to one log-in for an archived recording of the entire 90-minute webinar, including the Q&A period, for unlimited participants. You can log in any time of day or night. You'll also receive all presentation materials.
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$287
|
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Webinar Recording & Transcript Bundle
Learn more
You'll receive an audio recording and written transcript of the entire 90-minute webinar, including the Q&A period, and all presentation materials. Delivery is approximately two weeks after the session.
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$287
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Who Will Benefit
- QA/QC Directors and Managers
- Process Improvement/Excellence Professionals
- Training Leaders and Managers
- Plant Engineering Personnel
- Compliance Officers
- Regulatory Professionals
- Executive Management
- Manufacturing Operations Directors
- Human Factors Professionals
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Meet Your Presenter |
Ginette Collazo, Ph.D.
CEO
Human Error Solutions
Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with more than 20 years of experience. She focuses on engineering psychology and human reliability, disciplines that study the interaction between human behavior and productivity and has become one of the world’s few human error reduction experts. Dr. Collazo has led many training and human reliability programs in the pharmaceutical and medical device manufacturing industries. She established Human Error Solutions (HES), a Florida-based boutique consulting firm. With Dr. Collazo as CEO, HES developed a unique methodology for human error investigations, cause determination, CAPA development and effectiveness that has been implemented and proven among different industries globally. This scientific method has been applied in critical quality situations and workplace accidents. She wrote the book Human Error: Root Cause Determination Model, published in 2008. Dr. Collazo is also a speaker at significant events, including: Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, Pharmaceutical Industry Association and GMP International Conference. |
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