Develop World-Class SOPs that Minimize Human Error – Webinar Recording/Transcript
Develop World-Class SOPs that Minimize Human Error: Improve Your Productivity, Quality and Regulatory Standing
Most regulatory citations are related to procedures. And procedures account for more than 40% of human error events in manufacturing. By improving your SOPs, you’ll minimize both human error and regulatory citations.
How do you go about it?
Human Error Solutions’ CEO, Ginette Collazo, Ph.D. — an industrial-organizational psychologist and one of the world’s few human error reduction experts — will explain how to write and get SOPs that minimize human error.
She’ll help you understand exactly where your instructions’ weaknesses are and how you can improve them, reducing the likelihood of human error.
- How to prepare an outline and develop world-class SOPs
- The interrelationship between SOPs, quality and regulatory compliance
- Why human error is a root cause for lack of quality and how to minimize it
- Common mistakes and causes of human error
- How to create and maintain a procedure that minimizes human error
- Good procedure writing practices: terminology, formats, layouts, mixed cases, steps content, familiar words, references, branching, conditional steps and the use of precautions, warnings and cautions
- Use of electronic information networks for procedural access
While human error may never be eliminated completely, you will come away with clear guidance to help you write and have SOPs that categorically minimize such issues to avoid human error events and regulatory citations.